We are experts in Customer
Experience Consulting
who also happen to be passionate about environmental sustainability
Customer Experience Consulting for Success
Do your Customer Management practices and people deliver for customers and your bottom line?
How robust is your sustainability strategy and reporting?
We champion sustainability, advising government and industry on eco-friendly strategies and creating impactful behavior-change campaigns.

Some of our Communications Work
EXPO 2020 Sustainability Report
Touchpoints Consulting & Communications were the strategic and creative consultants to Expo2020 for the development of their 2018 Sustainability Report.
Client Testimonials
"Building better, deeper bonds with our customers is a never ending journey, Touchpoints Consulting & Communications have been a great help to us on that journey."
Michele Ayat,CEO - Arabian Automobiles
”What I really like about dealing with Touchpoints is that the team really are subject matter experts, they rapidly unearthed the heart of the issues in our business, but they are also prepared to bring in exactly the right outside experts when needed to work on a project. The day-to-day management from James and his in-house team is always expert and helpful.”
Paul MiddletonExecutive Director, Aldar Properties
"Touchpoints have been a loyal partner for many years providing a high level of strategic counsel and the development of real behaviour-changing communications programmes."
Our Clients




Some of our CreativeWork
EXPO 2020 Sustainability Report
Touchpoints Consulting & Communications were the strategic and creative consultants to Expo2020 for the development of their 2018 Sustainability Report.
